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GOOD SHEPHERD HOSPICE SERVICES

WE’RE HERE TO WALK WITH YOU during a difficult time. Our team of professionals, caregivers and trained volunteers are dedicated to answering your questions and providing medical and emotional support to you and your loved one. We encourage the patient and family members to express their needs and actively participate in the decision-making process. In addition to the services listed below, a registered nurse is available on-call 24 hours a day, 7 days a week for phone consultation or visit if needed."

1. Medical and Nursing Management of Physical Symptoms
2. Counseling Services
3. Spiritual Care
4. Home Health Aide Assistance
5. Other Supportive Services
6. Medical Equipment and Laboratory Services
7. Delivery of Prescription Drugs for Pain Management and Symptom Comfort
8. Short-Term In-Patient Admission for Symptom Management and Respite
9. Bereavement Counseling & Special Bereavement Groups for Children



1. Medical and Nursing Management of Physical Symptoms
The attending physician participates in and authorizes the ongoing development and revisions of the plan of care.
The Hospice Medical Director approves Hospice admissions, provides overall medical supervision to Hospice patients and may provide medical care to individual patients when appropriate.
Good Shepherd Hospice’s physicians are board certified in Hospice and Palliative Care

Specific Medical Director Responsibilities:

1. Certifies patient’s medical eligibility for Hospice care.
2. Provides medical supervision by participation in the interdisciplinary team care plan development, monitoring and revision.
3. Provides for pain and symptom management of Hospice patients when appropriate. (See/Print our PAIN MANAGEMENT SCALE for reference)
4. Provides education and consultation to other physicians and the Hospice team on pain, symptom management and hospice care.
5. Makes home visits to patients as appropriate.


Nursing Management:
Nursing services are provided by a registered nurse trained and educated to meet the needs of the terminally ill. A primary nurse is assigned to each patient/family unit and is responsible for coordinating the patient’s care in all settings. The professional nurse participates in the formulation, evaluation and modification of the interdisciplinary plan of care.

Specific Nursing Services include:
1. Nursing assessment of patient/family needs and ongoing evaluation.
2. Participation in the interdisciplinary care plan development, monitoring and revision.
3. Intermittent visits on a scheduled and as needed basis.
4. May provide extended hours of nursing care when continuous nursing care is evaluated as necessary by the interdisciplinary team.
5. Provide medical treatments, pain management and symptom control in collaboration with a physician. (See/Print our PAIN MANAGEMENT SCALE for reference)
6. Teaching regarding Hospice care and services, care techniques, disease progression and other health measures to patient, family and care giver.
7. Providing supportive care and counseling.
The licensed practical nurse may provide nursing care in accordance with the interdisciplinary plan of care with supervision by the patient’s primary professional nurse.


2. Counseling Services
The Social Worker provides for the psychosocial needs of the patient/family. Good Shepherd Hospice’s Social Workers are all licensed and have earned their masters degrees.

Specific Social Work services include:
1. Assessment and ongoing evaluation of the social, psychological and emotional factors related to the patient’s terminal illness and the family’s response.
2. Participation in the interdisciplinary team care plan development, monitoring and revision.
3. Bereavement assessments.
4. Individual, family and group counseling and support.
5. Assistance with securing insurance coverage for services, financial and community resources as needed.


3. Spiritual Care
It is within the tradition of Good Shepherd Hospice to provide spiritual, emotional and physical support to those who are experiencing a life-limiting illness and to their loved ones.
The journey need not be a lonely one. Our Chaplains are available to WALK WITH YOU.
Good Shepherd Hospice Chaplains are available to visit you and your family to offer spiritual and emotional support. Our Chaplains have been trained to visit persons of all faith traditions, to listen and to reflect with you. They are available to help you in contacting your own Pastor, Rabbi or Faith Community. If you want someone to talk with, pray with or just be with our Chaplains are available. They may be reached by calling the Hospice office or by asking a Good Shepherd staff member to forward your request if you are already on our program.
Good Shepherd Hospice’s Spiritual Care staff are Certified as Chaplains.

4. Home Health Aide
The Home Health Aide provides personal care to hospice patients under the supervision of the registered nurse.

Specific duties of the Home Health Aide include:
1. Assisting the patient or performing activities of daily living, light housekeeping, shopping and the completion of errands at home or in a facility as needed.
2. Reporting to the registered nurse any changes in the patient’s condition as directed by the nurse.
3. Providing compassionate comfort care to the patient which relieves the care giving family.


5. Other Supportive Services Can Include

  • A registered dietician to provide nutritional services for hospice patients as needed.
  • Physical, Occupational, Speech and Respiratory Therapy

6. Medical Equipment, and Laboratory Services
Medical Equipment is provided as needed for patient safety and comfort. Lab services are provided as ordered by the physician.

7. Delivery of Prescription Drugs for Pain Management and Symptom Comfort
Good Shepherd’s goal is the comfort of the patient and convenience for the family. Our staff members will help to coordinate the delivery of prescription drugs for pain management and symptom control as well as durable medical equipment and most routine laboratory services can be done at home. All Medications related to the terminal disease are provided by Hospice 24 hours per day at no cost to the patient or family

8. Hospitalization-- Short-Term In-Patient Admission for Symptom Management and Respite
The Hospice social worker and nurse will be available to meet with you and discuss possible care options for the patient. Each situation is unique and it is our goal that each discharge plan be individualized.
Factors that are considered when admitting a patient to the hospital…
Some Important Questions to Consider during Hospitalization
1. Your doctor has been involved and agrees that inpatient care is appropriate.
2. Would the patient’s needs be best met at home or in a skilled care hospital environment?
3. Are there family and friends available to provide care at home?

9. Bereavement Counseling & Special Bereavement Groups for Children
Good Shepherd Hospice Bereavement Program
Experience has taught us that people coming together to share their thoughts and emotions in a safe environment are crucial to the mourning process.


All bereavement services are provided by a Social Worker who is licensed and has earned a masters degree in the profession.

Our professionally trained staff provides bereavement services to hospice families for a period of 13 months after a loss. Additionally, the Good Shepherd Hospice Bereavement Program offers the following non-sectarian services without fees to all residents of Nassau and Suffolk Counties:

  • Education & Grief Counseling
  • Office Visits for Individual Counseling
  • Bereavement Home Visits
  • Spouse Bereavement Support Group
  • Adult Bereavement Support Group (For Losses Other Than Spouses)
  • Children’s Bereavement Support Group (Age Appropriate Support Groups)
  • Initial Bereavement Contact & Follow Up Phone Calls
  • Interfaith Memorial Services

Help is just a call away…
Call our Melville office at (631) 465-6300.


© Copyright 2006, Good Shepherd Hospice, A Member of Catholic Health Services of Long Island